DBK Sales Team Leader (Part-time)
DBK SALES TEAM LEADER
Location: Windward Mall, Kāneʻohe HI
Job Type: Permanent
Part-Time position only
Must be available to work evenings & weekends
Salary: $15/HR
DEZIGNS BY KAMOHOALII share foundational values of Hawaiian culture to its audience through art and design. Created by World-renowned Kumu Hula Micah Kamohoalii in 2005, this line of clothing strives to educate in the ways of Hawaiian designs, metaphoric imagery and cultural significance with strong symbolism and interpretations.
DEZIGNS BY KAMOHOALII encompass all of Hawaiʻi’s natural environments and honor the excellence and brilliance of the Hawaiian people. Kamohoalii’s passion for art led him into graphic design and his family’s legacy in Hawaiian Kapa led him into fashion. While merging these two elements the birthing of this company was formed. DEZIGNS BY KAMOHOALII feature layers of ʻike kuʻuna or traditional Hawaiian knowledge embedded in each design and inspired by Kamohoalii’s family’s mastery skills in working with Kapa, ʻOhe Kāpala, and Kākau. We honor the breath of life from our Kupuna by perpetuating, preserving, and retelling our stories in the designs we wear on our clothing.
JOB OVERVIEW
DEZIGNS BY KAMOHOALII (DBK) is hiring a Part-Time Sales Team Leader to join our DBK ʻOhana. A DBK Sales Team Leader will be responsible for the leadership of the DBK store, overseeing the work of all sales staff and ensure all customers have a positive shopping experience at DEZIGNS BY KAMOHOALII.
RESPONSIBILITIES
-
Manage and organize the DBK store operations.
-
Oversee the work of all sales staff.
-
Responsible to open & close store.
-
Manage customer complaints, concerns & inquires.
-
Responsible for cash management of store.
-
Reconcile cash transactions and reports as needed.
-
Track store inventory & inform management of inventory stock.
-
Provide exceptional customer sales service with Aloha.
-
Welcome and greet customers into the store.
-
Interact with customers and offer assistance to queries about products, styles and collections.
-
Thank customers upon check out and leaving store.
-
Provide prompt and efficient service to customers at all times.
-
Locate merchandises in store for customers and place orders when necessary.
-
Have a thorough understanding and knowledge of the products and services offered by DEZIGNS BY KAMOHOALII.
-
Learn the story behind each original DEZIGNS BY KAMOHOALII print, design, style and product.
-
Operate cash register and handles payment processing through companyʻs POS (point of sale) system.
-
Handle refunds, exchanges and returns.
-
Maintain a standard of cleanliness in the store by performing cleaning tasks such as sweeping, mopping, dusting, wiping counters, mirrors, clothing racks and other store equipment; disinfect high touch areas around store.
-
Work with other team members to create and maintain a pleasant environment for shoppers and staff.
-
Maintain a professional appearance and attitude at all times.
-
Follow directions given and completes assigned tasks.
-
Take initiative and make independent decisions that is best for the customer and company.
-
Be punctual and have great attendance for scheduled shifts.
-
Follow and comply with all company policies and procedures.
-
Perform all other duties as assigned.
QUALIFICATIONS
-
High school diploma or GED equivalent.
-
Minimum 2 years of retail sales management or any equivalent manager or leadership work experience.
-
Work
-
Great communication and interpersonal skills, including having an approachable and friendly manner.
-
Excellent customer service skills.
-
Good time, task management and multi-tasking skills.
-
Maintains a positive attitude at all times.
-
Ability to work alone and as a team leader and member.
-
Ability to perform basic mathematical skills commonly used in retail environments.
-
Cash and credit card handling skills.
-
Has an open, flexible schedule and can work hours including days, nights, weekends, and/or holidays.
-
Ability to stand and walk around for extended periods.
-
Ability to lift/move 10 pounds or more if needed.
-
Willingness to accept and apply constructive criticism.
-
Familiarity with inventory procedures.
-
Proficiency in English.
-
Proficiency in other languages such as Hawaiian or Japanese is a plus.
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and its position. Contents are subject to change at any time at managementʻs discretion. DEZIGNS BY KAMOHOALII is a Equal Employment Opportunity Employer.